Does your company manage credit and receivables with self-created data in Excel, e.g. for credit decisions, scorecards, administration and monitoring? For simple organisation, spreadsheet software can be an effective tool. If the number of cases becomes larger and/or the processes more complex, the pendulum clearly swings in the direction of professional financial software. This digitises the relevant areas for financial management and thus also makes it possible to link them. The automation of the processes that builds on this accelerates and simplifies the workflows and thus creates scope for a stronger strategic focus in the finance department.
A daily overview of the development and status quo of loans and receivables is the be-all and end-all in the world of finance. This is not possible without transparency: here, the professional software solution is clearly ahead of Excel. By means of a quick overview, all relevant customer information can be viewed at a glance. A customer file provides detailed information on the address history or insolvency data of individual customers, information from credit agencies in the area of credit management as well as receivables files with history functions (status, turnover, etc.) and a debt calculation in debt management. The professional software also has the advantage that all participants – even across locations – work with the same data and no Excel tables have to be maintained individually.
Functionality and speed
Management in Excel is manual work and thus time-consuming and search-intensive. In addition, the data itself often has to be queried from other data sources before it can be entered manually into the Excel spreadsheet or synchronised with formulas. With large tables, errors tend to creep in, and finding them takes even more time.
Our software solutions have suitable interfaces so that external data can be pulled and further processed at the touch of a button. The functions of the professional software solutions guide you through the tasks and – depending on the previously defined process – complete the work automatically. Functions such as a file/partner/claim detail or partner quick search enable a precise overview in no time at all. It should be possible to avoid redundant processes, for example, by checking for duplicates when creating partners. Functions such as a resubmission management, an automatic determination of the place of jurisdiction, receivables limitation monitoring or payment agreement and payment monitoring are practical. Clear reports, statistics and evaluations also provide an optimal overview.
Automation creates room for financial management
Data exchange via interfaces
Excel is more or less a closed system. Professional solutions enable data exchange via interfaces with various upstream and downstream systems, e.g. credit agencies, credit insurers, ERP systems and also collection agencies. This saves frequent jumping back and forth between different programmes and ensures a continuous flow of information. For an automated dunning procedure, for example, Collenda’s Open Credit Software Suite provides a connection to the electronic court and administration mailbox (EGVP) as well as an individually configurable import interface for undischarged or titled claims. It is also possible to generate and export SCHUFA reports. Interfaces can also be created to external address and credit agencies such as SCHUFA, Deutsche Post, Infoscore or Riser ID. Of course, it is also possible to set up an interface for handing over cases to external debt collection agencies.
Flexibility and scalability
Professional programmes are also clearly ahead of rigid Excel when it comes to flexible administration. User authorisations can often be defined down to individual field level, and changes and events are logged. E-mail boxes can usually be integrated into the system, so there is no need to change programmes here either. Due to cloud operation, our solutions are quickly scalable and thus flexibly adapt to changing business conditions.
Digitisation for improved effectiveness and efficiency
Data procurement and data preparation are no longer the focus of the work, as the professional software solution takes care of these tasks. The software provides the case handler with more capacity for better decision-making and more individualised support for major clients and problem cases. This ultimately determines the future success of the business.