COLLENDA CreditManager implementation for Klasmann-Deilmann

COLLENDA CreditManager implementation for Klasmann-Deilmann


Klasmann-Deilmann: Our core competency is growth

“Our goal is healthy plant growth. With our growing media, we help safeguard both the optimum development of crops in commercial horticulture and the success of our customers. In the consumer segment, our potting soils make for beautiful blooms and gorgeous gardens. And in our short-rotation coppice plantations, too, we ensure the growth of tree species used as sustainable energy sources.”

Product implementation of COLLENDA CreditManager

The decision to implement a new credit management system was crucial for the Accounting Services Department of Klasmann-Deilmann to control the receivables of nearly twenty sales companies. Among the main requirements for the tool were online connection to the global credit insurance provider Coface, combined with access to the global credit reporting agency Creditsafe. Moreover, the new system would need to work globally.

Klasmann-Deilmann has opted for the credit- and reporting-management system ‘COLLENDA CreditManager’. This system is geared to the comprehensive presentation of all receivables, including any additional information. Further requirements, such as connection to a credit agency and a credit insurer, can be added; users can independently create reporting items and use reporting functions. Other key factors in this decision were integrated workflow for credit limit approval, and automatic transfer of these limits into the program and to SAP Business One.

The project started with a kickoff meeting in December 2016 and, exactly one year later, the go-live of the European sales division took place. In the meantime, a new module for credit insurance has been designed and a new connector to the service provider Coface programmed. The next step was the connector to Creditsafe in April 2018. In May this year the Italian sales division went into production, followed by the French and African sales division at the end of July. In August the Austrian and another German sales entity went live.

The next divisions already primed for tests are those responsible for the Asian and especially the Chinese market which will start administration and import tests in October 2018. Challenging aspects this time are the consolidation of foreign currencies, handling euro-based insurance and converting limit levels back into the user’s foreign currency. Subsequently, additional regional European divisions will be included in the system in 2019.

For reporting purposes, Klasmann-Deilmann decided to use the COLLENDA ReportManager to fulfil its company-specific reporting standards.

With this project’s success, COLLENDA has demonstrated once again that its CreditManager is a proven tool in international markets as well.

Why Klasmann-Deilmann opted for COLLENDA:

...because it’s an easy-to-use, all-in-one credit management system with a reporting tool – one that can be tailored to our company’s requirements at any time.


Daniel Klinke
Head of Accounting Services
Klasmann-Deilmann Services GmbH


About Klasmann-Deilmann:

  • Founded: 1913
  • Employees: 950 (2017)
  • Production volume: 3.5 million m³ (2017)
  • Turnover: EUR 204 million (2017)
  • Subsidiaries in Ireland, Latvia, Lithuania, Poland, Germany, Netherlands, Belgium, France, Austria, Italy, China, Singapore, USA


Photo: The new ‘Innovation Center’ of Klasmann-Deilmann GmbH, located in Geeste near the German-Dutch border