Case study: Akademie Deutsche POP

akademie deutsche pop

Interview with Rudolf Roth, Legal Affairs Manager at Akademie Deutsche POP

Music Support Group GmbH is an owner-managed company and operator of the Deutsche POP brand. The private academy offers various training courses in the media and creative industries: from music artist, mode design and game artist to sound engineering. Music Support Group offers its students very complex training programmes with the sort of high-quality equipment they will find later in their professional life.

The company is thus one of the most important and largest training providers in the German media and creative industries and also cooperates with the University of West London. Internationally, the company trades under the United POP brand and operates sites in Vienna, Amsterdam, Madrid and also Melbourne.

Initial situation

The Music Support Group would like to give as many creative enthusiasts as possible the opportunity to undergo training. For this reason, different forms of education financing have been offered for some time. A student paying the training costs in advance will receive a discount. Optionally, the company has its own financial provision. Eligible individuals can pay the training costs in convenient instalments over the training period or even beyond. Each training course consists of four to six individual courses. Achieving the company’s own diploma entitles the holder to study for a bachelor’s degree at the University of West London.

Why Collenda

In the search for a service provider to support the Music Support Group’s receivables management with suitable software, a catalogue of requirements was first developed in-house: the tool was intended to enable the company to issue orders for payment, enforcement orders and execute enforcement in-house. A survey and rating of different providers was drawn up based on the specific requirements. Collenda succeeded in being the provider that met all the technical requirements. In addition, the provider impressed with its competent know-how in the field of receivables management.

Benefits at a glance

  • High cost savings compared with solution using external legal service providers
  • Faster transparency about defaulting debtors on the online portal
  • Better control options in the overall process
  • Flexible and adaptable processes dependent on the debtor case
  • Then, in the end, increased productivity and faster reduction of the receivables portfolio

The project was launched in October 2020, i.e. in the middle of the coronavirus pandemic. Since meetings in person were not possible, everything was done remotely. So first of all, a test environment was built and the software tried out during various appointments, collecting and evaluating change requests.

In addition, there were online training courses on utilisation and reporting. Following the delivery of the digital signature by Bundesdruckerei, the system went live in March 2021 and the first orders for payment were sent.

Rudolf Roth commented:

Collenda was very flexible in this and showed itself to be an agile provider who brought what the Music Support Group needed – everything ran very individually and professionally. The system too is very intuitive and self-explanatory. Above a certain size, the Collenda solution is attractive for companies that want to reduce their receivables portfolio in-house without external service providers.”

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