On 8 February 2019, Conclude accountants issued an ISAE3402 type II report to both Collenda ESA and Collenda Cwize. This 2018 report relates to our SaaS solutions and service processes. We will have the report entered in the international ISAE3402 register. For seven years in a row Collenda achieved this Certification and is still the only credit management software supplier in the Netherlands.

Why is it important to have an ISAE3402 type II report?

An ISAE3402 type II report is a statement from an independent accountant about the processes (organizational policy, risk management, ICT policy, etc.) of the service organization. In the ISAE report the commissioning organization can read how the service organization is set up and which control measures are applied. With the ISAE3402 type II report, the client can demonstrate that the contractor is in control of the outsourced services. A more detailed explanation can be found on the aforementioned ISAE register website https://isae3402.co.uk/isae-3402.